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eGain
Products: Computer Software
Company Overview: eGain (NASDAQ: EGAN) is the leading provider of cloud customer engagement hub software. For over a decade, eGain solutions have helped improve customer experience, optimize service process, and grow sales across the web, social, and phone channels. Hundreds of the world’s largest companies rely on eGain to transform their fragmented sales engagement and customer service operations into unified Customer Engagement Hubs (CEHs).
Business Genre:
Country: US, GB
InteliWISE
Products: Information Technology & Services
Company Overview: InteliWISE is a Conversational AI company, enabling the digital transformation of the customer engagement and service, by providing the intelligent, AI-powered, industry-leading cloud-based services. Used for both automated and live-assisted customer engagement and e-commerce, they are deployed by global enterprises (incl. Fortune500) and public sector organizations. Our award-winning, cloud-based software is a combination of natural language processing (NLP) – a technology that enables customer intent recognition, with leading customer service and e-commerce technologies, to heighten the effectiveness of e-commerce and customer service. InteliWISE is among the TOP10 global providers of virtual agent software (by Forrester Research, the major analytical group). The company has experience in running IT and R&D projects in multinational environments. InteliWISE has a strategic support from Intel Capital, the leading global VC, and Asseco Group, a Top5 European IT integrators.
Business Genre:
Country: US