Company Overview:Living Actor, known as Cantoche is an international company based in the USA and in France. Living Actor develops and distributes a Customer Engagement Platform Service that includes an animated avatar interface, Natural Language Processing, Knowledge Base Authoring Tool, Live Chat, Triggers, Analytics. Living Actor helps companies provide better online user experiences through the use of talking virtual assistants that immediately help users and suggest appropriate calls to action.
Company Overview:Genesys® powers more than 25 billion of the world’s best customer experiences each year. Our success comes from connecting employee and customer conversations on any channel. Every day, 11,000 companies in more than 100 countries trust our #1 customer experience platform to drive great business outcomes and create lasting relationships. Combining the best of technology and human ingenuity, we build solutions that mirror natural communication and work the way you think. Our industry-leading solutions foster true omnichannel engagement because they perform equally well across channels, on premise and in the cloud. Experience communication as it should be: fluid, instinctive and profoundly empowering. Visit genesys.com on Twitter, Facebook, YouTube, LinkedIn and the Genesys blog